| Who
is erotikexpress.com ? |
|
Erotikexpress.com
is a company of Canford Trade LTD, a international company for adult dvds and videos that operates exclusively on the Internet.
We have years of experience in the business of
shipping adult items.
For all questions
please use our contact page
Please do not return
items to this address. Please send returns to the address on the delivery
note you receive with your package.
| Which
payment methods do you offer ? |
|
We currently offer
the following methods of payment:
- Credit Card payment
- Bank/Money Transfer
(cash before delivery)
- Payment on delivery
(Only for Germany)
| Will
my credit card information be secure ? |
|
100 percent secure!
We don't store any credit card information on our system !
We use coding technologies that are in accordance with the industry standard
(SSL-128 bit) to insure that your information is sent to us securely.
At no time do we send credit card information on the Internet uncoded.
All personal data and credit card information will be kept confidential.
| How
much is shipping cost ? |
|
We currently have
the following shipping costs:
Shipping costs for credit card orders:
| Within
Germany / Austria / Switzerland: |
€
5,90.- |
| Within
the European Union: |
€
10,20.- |
| Outside Europe and worldwide: |
€
10,20.- |
Shipping costs
for cash on delivery orders:
| Within
Germany: |
EUR
7,90.- / US$ 9,90.- |
Cash on Delivery
Shipping is for Germany only!
Cash on Delivery Shippings to other countries are not possible.
| How
will be order be sent, really absolutely neutral? |
|
Every package from
us is delivered in standard white packaging.
All packages are packed in a way that nobody can make a conclusion as to what it contains.
For orders outside of europe we send the discs in paper wrappers with the DVD covers but without the plastic boxes .
As a neutral senders address appears Canford Trade LTD.
There is absolute no indication of adult content from
outside of package.
All orders will be sent through German Mail or
via UPS.
| What
happens if I'm not home when my package arrives ? |
|
Deliveries are made
with Mail or with UPS If you are not home at the time of delivery, a message
will be left for you indicating the time for a second delivery. You can
also call UPS to arrange a particular time for the delivery. For deliveries
through the mail, a message will be left for you, and you will be able
pick up your package at the nearest post office.
| Which
countries do you deliver to ? |
|
We deliver to any
country in the world. However, there are a few exceptions, such as some
states in the U.S. Some of our items cannot be delivered to Switzerland
because of restrictions.
Cash On Delivery orders can be sent to Germany only
but you should find out about any customs regulations related to your
country. We cannot assume responsibility for items that are confiscated
by customs officers, nor for customs charges that might have to be paid
for importing products.
| Do
you also ship to post office boxes or poste restante ? |
|
Yes. If you pay with
creditcard or cank transfer (cash before delivery) we can send your order
to a post office box.
| Will
my transactions be kept private ? |
|
Of course ! With years
of experience in erotic business we know about the importance of discretion
for our customers.
Please read more about this on our Data
Protection -Page.
| I'm looking for a particular DVD - Can you help me ? |
|
We can get you almost every DVD. Simply post you inquiry here: contact page
| I have a question which is not answered here |
|
For further questions, suggestions or comments please use our contact page
|
