| Who
is erotikexpress.com ? |
|
Erotikexpress.com
is a company of Canford Trade LTD, a international company for erotic
articles that operates exclusively on the Internet. Although our debut
in the Internet is new, we have years of experience in the business of
shipping erotic articles.
For all questions
you will find the corresponding
address on our contact site.
Please do not return
items to this address. Please send returns to the address on the Delivery
note you receive with your package.
| Which
payment methods do you offer ? |
|
We currently offer
the following methods of payment:
- Payment with credit
card (Visa, Euro/Mastercard, American Express, Diners Club)
- Bank/Money Transfer
(cash before delivery)
- Payment on delivery
(Only for Germany, Austria and Switzerland)
| Will
my credit card information be secure ? |
|
100 percent secure!
We use coding technologies that are in accordance with the industry standard
(SSL-128 bit) to insure that your information is sent to us securely.
At no time do we send credit card information on the Internet uncoded.
All personal data and credit card information will be kept confidential.
| How
much is shipping cost ? |
|
We currently have
the following shipping costs:
Shipping costs for credit card orders:
| Within
Germany / Austria / Switzerland: |
€
5,90.- |
| Within
the European Union: |
€
10,20.- |
Shipping costs
for cash on delivery orders:
| Within
Germany / Austria / Switzerland: |
EUR
7,90.- / US$ 9,90.- |
Cash on Delivery
Shipping is for Germany, Austria and Switzerland only!
Cash on Delivery Shippings to other countries are not possible.
Of course! Please
use the following fax number:
International: ++49
(0)2561 959 316229
| How
will be order be sent ? |
|
Every package from
us is delivered in plain packaging. As senders address appears Canford Trade LTD. There is absolute no indication of erotic content from
outside of package. All orders will be sent through the German Post or
via UPS.
| What
happens if I'm not home when my package arrives ? |
|
Deliveries are made
with Mail or with UPS If you are not home at the time of delivery, a message
will be left for you indicating the time for a second delivery. You can
also call UPS to arrange a particular time for the delivery. For deliveries
through the mail, a message will be left for you, and you will be able
pick up your package at the nearest post office.
| Which
countries do you deliver to ? |
|
We deliver to any
country in the world. However, there are a few exceptions, such as some
states in the U.S. Some of our items cannot be delivered to Switzerland
because of restrictions.
Cash On Delivery orders can be sent to Germany, Austria and Switzerland,
but you should find out about any customs regulations related to your
country. We cannot assume responsibility for items that are confiscated
by customs officers, nor for customs charges that might have to be paid
for importing products.
| Do
you also ship to post office boxes or poste restante ? |
|
Yes. If you pay with
creditcard or Bank Transfer (cash before delivery) we can send your order
to a post office box.
| Will
my transactions be kept private ? |
|
Of course ! With years
of experience in erotic business we know about the importance of discretion
for our customers.
Please read more about this on our Data
Protection -Page.
Please use our contact
form: Contact
|
